Last updated: July 15, 2026
Related: Privacy Policy Master Services Agreement Data Processing Addendum Refund Policy
These Terms of Service ("Terms") govern your access to and use of the website at www.northreeve.com (the "Site"), operated by NorthReeve Software LLC, a Massachusetts limited liability company ("NorthReeve", "we", "us", or "our"). Please read them carefully. By using the Site or submitting the walkthrough form, you agree to these Terms. If you do not agree, please do not use the Site.
The Site provides information about Glide By Blade, our white-label field-service software for lawn care, lawn treatment, irrigation, pest control, and landscaping companies (the "Platform"), and lets you request a walkthrough or a quote. The Site is an informational and lead-generation tool. It is not the Platform. Access to and use of the Platform is governed by a separate Master Services Agreement ("MSA") that you accept when you start service; if anything in these Terms conflicts with your MSA, the MSA controls for the Platform.
The Site is intended for business use by adults. By submitting the form, you represent that you are at least 18 years old and that you are authorized to make the inquiry on behalf of the business you name.
When you submit the walkthrough form, you agree that the information you provide is accurate and that you may be contacted by phone, text message, or email about your inquiry using the contact details you provide. Standard message and data rates may apply to any text messages, and you can opt out of text messages by replying STOP or opt out of email by using the unsubscribe link. Consenting to be contacted about your inquiry is not a condition of any purchase. Any group or referral code you enter may be used to credit a NorthReeve representative. Referral or group codes have no cash value, cannot be combined unless we say so, and any related discount is confirmed only in your written service agreement. We may decline or discontinue any inquiry at our discretion.
Pricing shown on the Site, including the monthly base, per-user rates, add-ons, one-time onboarding fees, and metered usage rates, is provided in good faith as a starting point and may change at any time. Metered usage (for example, texts, phone minutes, emails, and AI features) is billed for what you use, and third-party providers may charge their own fees for their own services. Nothing on the Site is a binding offer. Your actual pricing, discounts, and terms are set only in the written service agreement you accept.
The Site and its content, including text, graphics, layout, and the "Glide By Blade" and "NorthReeve" names and logos, are owned by NorthReeve or its licensors and are protected by intellectual property laws. You may view the Site for the purpose of evaluating our services, but you may not copy, reproduce, republish, frame, or use our marks or content without our prior written permission. The Platform is white-label: as a customer, your own branding remains yours, and our software branding is not shown to your customers.
You agree not to misuse the Site. Among other things, you will not attempt to gain unauthorized access to the Site or its servers, submit false or fraudulent form entries, upload malicious code, scrape or harvest data at scale, probe or test the vulnerability of the Site without authorization, interfere with the Site's operation, or use the Site in violation of any law.
The Site and our follow-up rely on third-party providers, such as an email delivery provider, a cloud hosting provider, a web analytics provider, and, for customers, telephony and payment providers. The Site may link to third-party websites. Those services and sites are governed by their own terms and privacy practices, and we are not responsible for them. For the telephony and messaging features of the Platform, the business phone account is established in the customer's name, and the customer is responsible for its own compliance with FCC and TCPA rules and for maintaining its own messaging registration under the 10DLC and The Campaign Registry framework; this point is described at a high level here and covered in full in the MSA.
Our handling of information collected through the Site is described in our Privacy Policy, which is incorporated into these Terms by reference.
The Site is provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure, or that the information on it is complete or current. This section concerns the Site only; any warranties for the Platform are addressed in the MSA.
To the fullest extent permitted by law, NorthReeve and its owners, employees, and providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits or data, arising out of or relating to your use of the Site. To the extent any liability is not excluded, our total liability relating to the Site will not exceed one hundred US dollars (USD 100).
You agree to indemnify and hold NorthReeve harmless from any claims, damages, and expenses (including reasonable legal fees) arising out of your misuse of the Site, your violation of these Terms, or your violation of any law or third-party right in connection with your use of the Site.
These Terms are governed by the laws of the Commonwealth of Massachusetts, USA, without regard to its conflict-of-laws rules, and any dispute relating to the Site will be brought exclusively in the state or federal courts located in Massachusetts. You consent to the personal jurisdiction of those courts.
By using the Site and submitting the form, you agree that your electronic actions and communications have the same legal effect as a handwritten signature and paper record, consistent with the federal E-SIGN Act and applicable state law.
We may update these Terms from time to time. When we do, we will change the "Last updated" date above. Continued use of the Site after an update means you accept the revised Terms.
Questions about these Terms: sales@northreeve.com.