Last updated: October 6, 2026
Related: Trust and Commitments Data Processing Addendum Refund Policy Privacy Policy Terms of Service
This Master Services Agreement ("Agreement") is a binding contract between TechNet New England LLC, a Massachusetts limited liability company doing business as NorthReeve Software ("NorthReeve", "we", "us", or "our"), and the business that accepts it (the "Customer", "you", or "your"). It governs your access to and use of the Services: all software products and services NorthReeve provides to you, including the hosted SaaS products described in the Product Schedules and custom software developed for you under a Statement of Work. By signing an order form, quote, statement of work, or acceptance page that references this Agreement, by clicking to accept, or by accessing or using the Services, you agree to this Agreement. If you are accepting on behalf of a company, you represent that you are authorized to bind that company.
2.1 License to use. Subject to this Agreement and your payment of fees, we grant you a non-exclusive, non-transferable, non-sublicensable right, during the term, to access and use the Services for your internal business operations and to serve your End Customers.
2.2 White-label Products. Where a Product Schedule states that a Product is white-label, your branding is shown to your End Customers on customer-facing surfaces and on messages sent from your numbers and domains, and NorthReeve and product branding is not shown to your End Customers. You are responsible for the branding, content, and communications you configure and send.
2.3 Features. The features of each Product are described in its Product Schedule, your Order, and the Documentation. We may add, change, or discontinue features over time; we will not materially reduce the core functionality you are paying for during a paid term without a comparable replacement or a right to terminate for that portion.
2.4 Custom software. Custom software we develop for you is governed by this Agreement together with the applicable SOW. The SOW controls the deliverables, fees, milestones, acceptance process, hosting arrangements, and any intellectual property or license terms that differ from Section 9. Unless the SOW states otherwise, custom software is provided for your internal business use and is not for resale or redistribution.
2.5 Restrictions. You will not, and will not permit anyone to: copy, modify, or create derivative works of the Services except as an SOW expressly permits; reverse engineer or attempt to derive source code except as law permits; resell, sublicense, or provide the Services to third parties other than serving your own End Customers; remove proprietary notices; use the Services to build a competing product; or exceed the seats or usage you have purchased.
3.1 Account and Users. You will designate at least one administrator, keep account and contact information accurate, and manage your Users and their roles. You are responsible for all activity under your account and your Users' credentials, for keeping credentials confidential, and for promptly disabling access for Users who leave. Seats are per named User and are not to be shared.
3.2 Your responsibility for Customer Data and content. You are solely responsible for Customer Data and for the accuracy, quality, legality, and appropriateness of the content and communications you create, send, or store, and for obtaining all rights, notices, and consents needed for us to process it.
3.3 Acceptable use. You will not use the Services to: violate any law or third-party right; send unlawful, harassing, deceptive, or unsolicited communications; transmit malware; infringe intellectual property; store or send data you are not authorized to; attempt to gain unauthorized access to or disrupt the Services or their infrastructure; or exceed reasonable usage that threatens the stability or security of the Services. You will comply with our Documentation and with the acceptable-use rules of Third-Party Services you enable.
4.1 Fees. You will pay the fees in your Order, which may include a monthly base fee, per-User seat fees, add-on fees, a one-time onboarding and setup fee, SOW fees, and Metered Usage. Base and seat fees are billed in advance for each billing period. Metered Usage is billed in arrears or drawn from a prepaid balance. SOW fees are billed as the SOW states. Fees are stated and payable in US dollars.
4.2 One-time onboarding. Where your Order includes a one-time onboarding and setup fee, it covers work such as data migration, branding setup, system configuration, and implementation. It is quoted based on your data and setup and is earned as the work is performed. Onboarding fees and Metered Usage are non-refundable. Refunds and cancellation are governed by the Refund Policy.
4.3 Auto-renewal and price changes. Your subscription automatically renews at the end of each billing period (or at the end of your annual term, as stated in your Order) at the then-current rates, until cancelled under the Refund Policy. By subscribing you give your express affirmative consent to these automatic-renewal terms and to recurring charges. We may change fees; for an increase, we will give you advance notice before it takes effect (and any renewal reminder required by law), and the change applies at your next renewal. If you do not agree, you may cancel before the change takes effect. Metered Usage rates may change with the pass-through costs of our providers.
4.4 Taxes. Fees are exclusive of taxes. You are responsible for all sales, use, telecommunications, and similar taxes and surcharges (including regulatory and carrier fees on telephony and messaging), except taxes on our net income. If we are required to collect such taxes, they will be added to your invoice.
4.5 Late payment and suspension. If a charge is not paid when due, we may charge interest at the lower of 1.5 percent per month or the maximum allowed by law, recover reasonable costs of collection (including legal fees), and, after reasonable notice, suspend the Services for non-payment as described in Section 17. Suspension does not relieve you of the obligation to pay.
You will keep a valid payment method on file and authorize us and our payment processor to charge that method for all fees, including recurring subscription fees, Metered Usage, and applicable taxes, as they become due. If you authorize payment by ACH or eCheck, you authorize recurring electronic debits from the account you designate in accordance with the authorization you provide at setup, and you represent you are authorized to permit debits from that account; you may revoke an ACH authorization on reasonable notice as provided by applicable Nacha and banking rules, understanding that doing so does not cancel your subscription or amounts owed. If a charge fails, we may retry and may suspend the Services until payment is made. Card payments are processed by a PCI-compliant payment processor; NorthReeve does not store full payment card numbers.
This Section applies where the Services include telephony, calling, or messaging features, as stated in the applicable Product Schedule.
6.1 NorthReeve is a software provider, not a carrier. NorthReeve builds and hosts communications software. The underlying regulated telecommunications services, including telephone numbers, connectivity to the public telephone network, text-message delivery, and emergency-calling service, are provided by licensed third-party telecommunications carriers under an account established in your name directly with the carrier, unless your Order states a different arrangement. You are the carrier's customer of record, you pay the carrier directly for its services, and the carrier's own terms govern the regulated services it provides, including E911. NorthReeve's role is limited to software and administration: we may help you open your carrier account, and we configure and manage that account and the trunking that connects it to the Services, acting as your administrator under this Agreement. NorthReeve may be an authorized agent or referral partner of a carrier and may receive a commission from the carrier; any such commission is paid by the carrier out of its own pricing, not added to your bill by NorthReeve. NorthReeve is not a telecommunications carrier, does not resell telecommunications services, and is not a party to your communications with your End Customers. You are the sender of your calls, texts, and voicemails.
6.2 Your compliance responsibility. You are solely responsible for complying with all laws and industry rules that apply to your calls, texts, and other communications, including the Telephone Consumer Protection Act (TCPA), FCC rules, state telemarketing and calling laws, state call-recording consent laws, the CAN-SPAM Act for email, and CTIA messaging principles. This includes obtaining and maintaining all required prior express consent (and prior express written consent where required) before calling or texting, honoring do-not-call and STOP or opt-out requests, providing required identification and HELP responses, respecting calling-time and frequency limits, and keeping records of consent.
6.3 10DLC and The Campaign Registry. To send application-to-person text messages, US carriers require registration of your brand and campaign through the 10DLC framework and The Campaign Registry (TCR). You are responsible for accurate registration and for maintaining it. We may help you get started, including by placing you temporarily on an available campaign so you can begin, and by assisting you in registering your own brand and campaign, but you remain responsible for the accuracy and compliance of your registration and messaging. Carriers may filter, suspend, or block traffic, and impose fees or penalties, for non-compliant or unregistered messaging; those consequences are your responsibility.
6.4 Emergency calling. Where the Services include outbound voice calling capable of reaching emergency services, additional emergency-calling (E911) terms apply as stated in the applicable Product Schedule, including your obligation to register and keep accurate dispatchable location information and to inform your Users of the differences between VoIP emergency calling and traditional 911 service.
6.5 Indemnity and no liability. You will indemnify NorthReeve for claims arising from your communications and your telephony and messaging compliance, as described in Section 15, and NorthReeve is not responsible for carrier filtering, deliverability, message or call charges, or penalties resulting from your use.
7.1 Your data. As between the parties, you own all Customer Data, including your End Customer records. We claim no ownership of Customer Data.
7.2 License to us. You grant us a non-exclusive, worldwide license to host, copy, process, transmit, display, and back up Customer Data, and to create de-identified or aggregated data that does not identify you or any individual, solely as needed to provide, secure, support, and improve the Services and as permitted by the DPA. We will not sell Customer Data or use it for our own marketing.
7.3 Data protection. Our processing of personal information within Customer Data is governed by the DPA, which is incorporated into this Agreement. As between the parties, you are the business and controller and we are the service provider and processor.
7.4 Data migration. If we perform data migration (for example, from a prior system of record, CSV exports, or another source), you represent that you have the right to have the data migrated and to authorize our access to the source, and you will provide the necessary credentials, exports, or access. Migration is a best-efforts service; source systems and exports vary, and some records, formatting, or history may not carry over cleanly. We will tell you the general scope of what is expected to transfer, but we do not warrant that migrated data will be complete, accurate, or error-free, and you are responsible for verifying migrated data before relying on it. You remain responsible for your own records-retention obligations at the source system.
"Confidential Information" means non-public information disclosed by one party to the other that is marked or should reasonably be understood as confidential, including the Services' non-public features, pricing, Customer Data, and business information. The receiving party will use Confidential Information only to perform under this Agreement, will protect it with at least reasonable care, and will not disclose it except to personnel and advisors who need it and are bound by confidentiality. Confidential Information does not include information that is or becomes public without breach, was already known, is independently developed, or is rightfully received from a third party. A party may disclose Confidential Information if required by law, giving reasonable notice where permitted. The existence, substance, and outcome of any dispute, negotiation, claim, or arbitration between the parties is Confidential Information of both parties, and neither party will publicly disclose or discuss it without the other party's prior written agreement, except as required by law or to enforce an arbitral award. Customer Data is also governed by the DPA.
9.1 Our IP. NorthReeve and its licensors own all rights in the Services, their software, features, design, and Documentation, and the "NorthReeve" name and logo and the product names and logos identified in the Product Schedules. Except for the limited license in Section 2 and any license terms in an applicable SOW, no rights are granted to you. If you provide feedback, we may use it to improve the Services without obligation to you.
9.2 Your IP. You and your licensors own your branding, logos, content, and Customer Data. You grant us a limited license to display and use your branding solely to configure and operate the Services for you. Ownership or licensing of custom software deliverables, where different, is stated in the applicable SOW.
The Services integrate with Third-Party Services, which vary by Product and may include telephony and messaging carriers, payment processors, accounting integrations, and maps and aerial or satellite imagery providers. Third-Party Services are provided by their own vendors under their own terms and pricing, which may include separate fees billed to you (for example, an accounting-software subscription, carrier and messaging fees, and registration fees). NorthReeve does not sell or disclose Customer Data to Third-Party Services for their own use. A Third-Party Service receives Customer Data only when, and only to the extent, needed to perform a feature you choose to use (for example, a payment processor receives payment details to process your payment, and a carrier receives dialing information to connect your call); that transmission happens on your behalf as part of delivering the feature, and the per-Product list of these services and what each receives is in the Privacy Policy and the DPA. We do not control and are not responsible for Third-Party Services, their availability, accuracy, or acts and omissions, and your use of them is at your risk and subject to their terms. If a Third-Party Service changes or becomes unavailable, we may adjust or discontinue the related feature.
Where the Services include AI-assisted features (which vary by Product and may include measurement or detection from aerial or satellite imagery, chat assistance, transcription, and pricing or planning suggestions), those features are assistive only and produce estimates and suggestions, not guaranteed results. Measurements, detections, transcriptions, and suggestions may be inaccurate or incomplete and can be affected by input quality, imagery timing, obstructions, and real-world changes. You must independently review and verify any AI output, measurement, or suggested price before relying on it, quoting it, billing it, or using it to make decisions. NorthReeve does not warrant the accuracy of AI outputs or measurements and is not liable for decisions you make based on them. You are responsible for your own pricing, quotes, and service commitments to your End Customers.
We will provide the Services and reasonable support using commercially reasonable efforts during our normal business hours. Except for a separate written service level agreement (SLA) signed by us, we do not guarantee any specific uptime, availability, or response time, and the Services are provided without an uptime commitment. We may perform scheduled maintenance, and will use reasonable efforts to schedule significant planned maintenance outside peak hours and to give advance notice where practical, and we may perform emergency maintenance at any time. We may modify or update the Services from time to time.
The Services, all features (including telephony, messaging, payments, migration, backups, and AI and measurement features), Third-Party Services, and support are provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, NorthReeve disclaims all implied warranties, including merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from course of dealing or usage of trade. NorthReeve does not warrant that the Services will be uninterrupted, timely, secure, or error-free, that data (including migrated data or measurements) will be accurate or complete, or that defects will be corrected. No advice or information from NorthReeve creates any warranty not expressly stated here or in a signed SOW.
14.1 To the fullest extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost or corrupted data, loss of goodwill, or business interruption, arising out of or relating to this Agreement, even if advised of the possibility of such damages and even if a remedy fails of its essential purpose.
14.2 To the fullest extent permitted by law, each party's total aggregate liability arising out of or relating to this Agreement will not exceed the total fees paid by the Customer to NorthReeve under this Agreement in the twelve (12) months immediately before the event giving rise to the liability.
14.3 The limitations in this Section apply to all claims and theories of liability and are a fundamental basis of the bargain between the parties. Some of these limitations may not apply to the extent prohibited by law. Nothing in this Section limits your obligation to pay fees, your indemnification obligations under Section 15, either party's liability for its own fraud or willful misconduct, or liability that cannot be limited by law.
15.1 By NorthReeve. NorthReeve will defend you against a third-party claim alleging that the Services, as provided by us and used in accordance with this Agreement, infringe that third party's US intellectual property rights, and will pay resulting damages finally awarded or agreed in settlement. This does not apply to claims arising from Customer Data, your branding or content, Third-Party Services, your combination of the Services with other products, specifications or materials you required us to use, or your use in violation of this Agreement. If the Services are or may be subject to an infringement claim, we may procure a right to continue, modify them, or terminate the affected part and refund prepaid, unused fees for it. This Section states our entire liability for infringement.
15.2 By Customer. You will defend, indemnify, and hold harmless NorthReeve and its owners, employees, and providers from and against any third-party claims, and any resulting damages, losses, fines, penalties, and reasonable legal fees, arising out of or relating to: (a) Customer Data and your content, branding, and communications; (b) your End Customers and your dealings with them; (c) your telephony, calling, texting, and email activities and your compliance (or non-compliance) with the TCPA, FCC rules, CAN-SPAM, CTIA and 10DLC and TCR requirements, call-recording and emergency-calling obligations, and related consent and opt-out obligations; (d) your use of the Services in violation of this Agreement or of any law or third-party right; and (e) your use of AI outputs or measurements without verification. This indemnity survives termination.
15.3 Procedure. The indemnified party will give prompt notice of the claim, allow the indemnifying party to control the defense (with counsel of its choice), and provide reasonable cooperation. The indemnifying party will not settle a claim in a way that imposes liability or admission on the indemnified party without its consent, not to be unreasonably withheld.
16.1 Term. This Agreement begins when you first accept it or access the Services and continues for the term in your Order and any renewals, until terminated.
16.2 Termination for convenience. If you are on a month-to-month plan, either party may terminate at the end of a billing period by cancelling under the Refund Policy. If you are on a fixed annual term, termination for convenience takes effect at the end of the then-current term, and early termination is governed by your Order and the Refund Policy (including recovery of any waived onboarding fee). Termination of work under an SOW is governed by that SOW.
16.3 Termination for cause. Either party may terminate for the other's material breach that remains uncured 30 days after written notice (or immediately for non-payment after the notice in Section 4.5, or for a breach of Sections 2.5, 3.3, or 6). We may also terminate or suspend immediately if required by law, by a Third-Party Service, or to protect the Services, other customers, or third parties.
16.4 Effect of termination. On termination, your license and access end, and outstanding fees for the period through termination become due. For a period of thirty (30) days after termination (the "data-export window"), we will, on your request and if your account is in good standing, make Customer Data available for export in a commercially reasonable format. After the data-export window, we may delete Customer Data as described in the DPA, except for backups deleted on the ordinary cycle or retention required by law. You are responsible for exporting your data within the window.
We may suspend your access to all or part of the Services, on notice where practical, if: you fail to pay when due; your use violates Section 3.3 or Section 6, or poses a security, legal, or operational risk; a Third-Party Service requires it (for example, a carrier blocking non-compliant messaging); or as needed to protect the Services or others. We will restore access when the cause is resolved. Suspension does not extend your term or relieve you of fees, and we are not liable for suspensions made in good faith under this Section.
Neither party is liable for any delay or failure to perform (other than payment obligations) caused by events beyond its reasonable control, including acts of God, natural disasters, severe weather, power or internet failures, acts of government, labor disputes, war, terrorism, civil unrest, pandemics, and failures or acts of Third-Party Services, carriers, or suppliers.
19.1 Governing law. This Agreement is governed by the laws of the Commonwealth of Massachusetts, USA, without regard to its conflict-of-laws rules, and excluding the UN Convention on Contracts for the International Sale of Goods.
19.2 Informal resolution first. As a condition precedent to any arbitration or other proceeding, the parties will first try in good faith to resolve any dispute by direct negotiation for at least thirty (30) days after written notice of the dispute describing the issue and the relief sought.
19.3 Binding arbitration. Any dispute, claim, or controversy arising out of or relating to this Agreement or the Services that is not resolved under Section 19.2 will be finally resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator, seated in Boston, Massachusetts. The arbitrator may award any relief a Massachusetts court could award to the individual parties. Judgment on the award may be entered in any court of competent jurisdiction. The arbitration, including its existence, filings, evidence, and award, is confidential under Section 8.
19.4 Individual basis; waivers. Disputes will be arbitrated only on an individual basis. Each party waives any right to participate in a class, collective, consolidated, or representative action against the other, and waives any right to a jury trial.
19.5 Carve-outs. Either party may (a) bring an individual claim within the jurisdictional limits of small claims court, and (b) seek temporary injunctive relief in the state or federal courts located in Massachusetts to protect its intellectual property or Confidential Information pending arbitration. For those purposes each party consents to the exclusive jurisdiction and venue of those courts.
20.1 Assignment. You may not assign this Agreement without our prior written consent, except to a successor of all or substantially all of your business or assets that is not our competitor, on notice to us. We may assign this Agreement to an affiliate or in connection with a merger, acquisition, or sale of assets. This Agreement binds and benefits the parties' permitted successors and assigns.
20.2 Entire agreement; order of precedence. This Agreement, together with the Product Schedules, the DPA, the Refund Policy, the Privacy Policy, your Order, and any SOW, is the entire agreement between the parties on its subject and supersedes prior discussions, proposals, and pricing shown on the marketing site. If there is a conflict, the following order controls: the DPA on data protection matters, then a signed Order or SOW on commercial terms, then the applicable Product Schedule for that Product, then this Agreement, then the Refund Policy, then the Privacy Policy. Pre-printed terms on a purchase order have no effect.
20.3 Electronic acceptance. The parties agree that electronic acceptance, electronic signatures, and electronic records have the same legal effect as handwritten signatures and paper records, consistent with the federal E-SIGN Act and the Uniform Electronic Transactions Act (UETA). You consent to receive this Agreement and related notices electronically.
20.4 Notices. Legal notices to NorthReeve must be sent to sales@northreeve.com. We may give you notice by email to your account contact or through the Services. Notices are effective when sent, or when received if by other means.
20.5 Amendments. We may update this Agreement, the Product Schedules, the Refund Policy, and the DPA from time to time by posting an updated version and changing the "Last updated" date; material changes to your ongoing rights or fees will be communicated with reasonable advance notice and take effect at your next renewal, and your continued use after the effective date means you accept the update. Order-specific and SOW-specific commercial terms can be changed only by a writing signed by both parties.
20.6 Independent contractors. The parties are independent contractors. This Agreement creates no partnership, joint venture, agency, or employment relationship.
20.7 No third-party beneficiaries. This Agreement is for the benefit of the parties only and creates no rights in your End Customers or any other third party.
20.8 Publicity. Neither party will use the other's name or marks in publicity without prior consent, except that we will not identify you as a customer publicly where you use a white-label Product unless you agree in writing.
20.9 Severability and waiver. If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the rest remains in effect. A party's failure to enforce a provision is not a waiver.
20.10 Private commercial capacity; no government affiliation. The Services are offered by TechNet New England LLC, doing business as NorthReeve Software, acting solely in its private commercial capacity. Nothing in this Agreement, the Services, or any marketing material creates, and neither party will state or imply, any affiliation with, sponsorship by, or endorsement of either party or the Services by the United States government, the United States armed forces, or any government agency. Any government, military, or reserve service of any owner, employee, or contractor of either party is personal to that individual, is separate from that party's business, and creates no rights, obligations, or representations under this Agreement for either party.
20.11 Compliance with laws; export and sanctions. Each party will comply with the laws applicable to it in performing under and using the Services, including US export control and economic sanctions laws. You represent that you are not, and are not owned or controlled by or acting for, any person or entity subject to US sanctions or on any US government restricted-party list, and you will not use or permit use of the Services in any embargoed jurisdiction or for any purpose prohibited by law.
20.12 Survival. Provisions that by their nature should survive termination will survive, including Sections 1, 4 (for amounts owed), 5, 7.1, 7.2, 8, 9, 11, 13, 14, 15, 16.4, and 19 through 20.
Product names and branding may change over time. A Schedule continues to apply to the product it describes regardless of the name or brand the product carries at any given time, and a renamed product is not a new product for purposes of this Agreement.
The hosted SaaS products NorthReeve offers publicly are described in the schedules below. Each schedule supplements this Agreement for that Product; if a schedule conflicts with the body of this Agreement, the schedule controls for that Product. Custom or internal-use software that NorthReeve builds for a specific client is governed by this Agreement together with that client's Statement of Work, and products that are not offered publicly receive their schedules in the client's own agreement rather than on this page.
Product. Glide by Blade is a white-label field-service platform for lawn care, lawn treatment, irrigation, pest control, and landscaping companies, comprising an office web application and an Android field application. Section 2.2 (white-label) applies.
Features. The Product may include scheduling and multi-crew routing; the Android field application with offline mode, photos, GPS and live crew location, barcode scanning, and in-app printing; invoicing, statements, and aging; payments, including card on file, autopay, ACH and eCheck, prepay, and QuickBooks Online integration; a built-in business phone system and two-way SMS texting; email, letters, and drip marketing; a website chat widget; leads and CRM; landing pages, SEO, and QR codes; lawn measurement from aerial or satellite imagery; AI-assisted features; team chat with video and voice calls; data migration, including from RealGreen; nightly encrypted backups; and role-based access.
Third-Party Services. The specific external services this Product uses, and what each receives, are listed per product in the Privacy Policy. They include a maps and imagery provider, a payment processor and accounting integration, an email delivery provider, a telephony and messaging carrier, a transcription provider, an AI service provider, and encrypted object storage.
Telephony. Section 6 applies to the Product's phone and messaging features.
Pricing. Indicative pricing is published at the Glide by Blade pricing page; your actual pricing and terms are set in your Order.
Product. A hosted business phone platform providing communications services such as voice calling, extensions, call routing, voicemail, and, where enabled, call recording. This Product is in development and is not generally available; this schedule will be completed before general availability, and commercial terms will be set in each customer's Order.
Communications data. The Product will process call content and metadata, voicemail, and, where the Customer enables it, call recordings. The Customer is responsible for complying with applicable call-recording consent laws for recordings it makes.
Carrier services. Section 6.1 applies to this Product in full: NorthReeve provides the hosted software platform, and telephone numbers, public-network connectivity, messaging delivery, and emergency-calling service are provided by a licensed third-party carrier under the Customer's own carrier account, which the Customer pays directly. NorthReeve configures and manages the carrier account and trunking as the Customer's administrator and may receive an agent commission from the carrier. Carrier charges, number porting timelines, and carrier service terms are those of the carrier.
Emergency calling (E911). Hosted phone services carry emergency-calling obligations under FCC rules, including Kari's Law and RAY BAUM'S Act where applicable. The Customer acknowledges that internet-based (VoIP) emergency calling differs from traditional 911 service: it will not work during a power, internet, or service outage; it depends on the dispatchable location registered for each User, device, and telephone number; and calls may be routed based on that registered location rather than the caller's actual location. The Customer is responsible for registering and keeping accurate dispatchable location information for each User and device with the carrier, for updating it when a device moves, for notifying its Users of these differences, including by applying any 911 advisory labels the carrier provides or requires, and for maintaining an alternative means of reaching emergency services, such as a mobile phone, and not relying solely on the Product for emergency calling. The carrier's E911 terms govern the emergency-calling service itself. Additional E911 terms, if any, will be stated in the Order before general availability.
Telephony. The rest of Section 6 applies to this Product in full.
Questions about this Agreement: sales@northreeve.com.